CFA Consumer Centre
Find clear answers about CFA, reviews, complaints, scam reports and business profiles. Learn how to use the platform confidently and safely.
82 questions across 8 topics
Understand CFA, who can participate and how it works.
Learn how reviews work, what can be shared and how feedback is moderated.
Understand how to submit, follow up and resolve concerns.
Know when to report suspected fraud and how to protect yourself.
Manage your business profile and engage with customers responsibly.
Understand CFA Verification, FraudShield and trust signals.
Keep your CFA account, personal information and activity secure.
Find information about services, payments and getting support.
